Expert Advice for a Successful LIMS System/LIS System Implementation

LigoLab CEO Suren Avunjian recently participated in a CLPMag.com cover story focused on what one needs to ensure a successful lab information management system (LIMS)/laboratory information system (LIS) implementation. In the article (authored by Aimee O’Driscoll), Avunjian, and other industry thought leaders offer expert advice based on past laboratory software systems (LIMS vs LIS) implementation experiences. 

Learn More: A Comparative Analysis: Laboratory Information Management Systems (Lab LIMS) vs. Laboratory Information Systems (LIS Systems)

The article includes the 7 Best Practices that all clinical labs should follow as they go through this important process. Frankly, this is a must-read article for any lab that’s at least contemplating what impact a LIS laboratory information system/LIS software upgrade would have for their business future.

Avunjian’s Lab Information System Tips and Suggestions 

Key tips and suggestions from Avunjian in the LIS system implementation article included:

• Don’t just choose laboratory information system vendors, choose LIS software partners.
• Approach the decision with a long-term view, ensuring that the chosen LIS system can adapt as the lab grows and evolves.
• Beware of hidden LIS system costs and expensive pathology lab software add-ons.
• Assign a project lead to manage the entire LIS system implementation from start to finish.
• When possible, always choose one medical laboratory information system over multiple pathology software systems to eliminate data silos and connectivity issues.
• Commit to validating LIS software configurations and desired clinical workflows.

Learn More: The Best Laboratory Information System Companies and the Advantages They Offer to Their Laboratory Clients

Highlighting LigoLab’s Laboratory Information System Implementation Process

Now’s a good opportunity to expand beyond the CLP article and highlight LigoLab’s detailed approach to implementing its all-in-one medical LIS and lab revenue cycle management (laboratory billing) informatics platform.

Summary of LigoLab LIS System Support & Implementation

Comprehensive Support & LIS System Implementation Expertise

LigoLab provides end-to-end support for LIS system implementation, from planning through go-live and beyond. The team offers 24/7 customer support at no extra cost and ensures a seamless transition with follow-up maintenance backed by decades of LIS software implementation experience.

Proven LIS System Implementation Process

Since 2006, LigoLab has refined its medical laboratory information system implementation methodology, guiding clinical labs and pathology practices through a structured six-stage deployment timeline:

1. Project Agreement & Preparation
2. Domain Analysis – Mapping lab operations within the LIS system.
3. Realization – Configuring business processes and LIS system setup.
4. Final Preparation – Training, testing, and issue resolution.
5. Go-live & Support – Transitioning to production.
6. Post-Go-live Maintenance – Ongoing LIS system enhancements.

It’s important to note that LigoLab has never experienced a rollback while implementing the LIS system.

Key Features of LigoLab's LIS System Implementation

• Dedicated Project Management: Regular meetings to track milestones, tasks, and quality.
• Data Migration Expertise: Seamless transition from legacy LIS software and laboratory billing systems.
• Customizable Laboratory Workflow Management: Tailored configurations for pathology, clinical, surgical, and lab billing needs.
• Risk Management & Scalability: A flexible, evolving LIS software platform with continuous updates and training.

LIS System Training & Support Tools

• LigoLab Online Guide: Comprehensive manuals and training videos.
• Regular Webinars & User Conferences: Continuous learning opportunities.
• Hands-on Training: Live implementation support and best-practice guidance.

LigoLab is a lab information system company that ensures a collaborative, adaptable, and future-proof LIS system, offering a scalable and customizable platform to support laboratory growth and operational efficiency.

To learn more about LigoLab’s refined LIS system Implementation process, CLICK HERE. 

Modernizing Medical Labs with Innovation: LigoLab’s Commitment to Excellence

“Innovation is essential for modern medical labs to enhance productivity, strengthen customer relationships, streamline operations, and maximize value.”
— Suren Avunjian, LigoLab CEO

Defining True Innovation in LIS Systems

In the laboratory information system/LIS software industry, the term "innovation" is often overused as a marketing buzzword. However, for clinical labs and pathology groups, true innovation is a necessity. It enables them to navigate challenges such as increasing test volumes, declining reimbursements, complex payer requirements, rising supply costs, and a shortage of skilled personnel.

LigoLab, a pathology lab report software company founded on customer-driven innovation, has remained committed to developing cutting-edge pathology LIS systems since its inception in 2006. Unlike many LIS software vendors backed by private equity, LigoLab took an unconventional approach - relying on customer funding rather than investor capital. This decision allowed the company to prioritize long-term customer success over short-term shareholder profits, fostering a culture of continuous product development and service excellence.

Learn More: Why LigoLab’s Funding Choice Nearly Two Decades Ago Continues to Benefit the Company and its Customer

Customer-Centric Growth and LIS System Differentiation

LigoLab reinvests over 50 percent of its revenue into research and development, enabling the leading LIS lab company to release three to four new features daily. This dedication ensures that its LIS software platform evolves alongside the ever-changing lab environment, giving customers the latest tools to stay competitive.

Unlike rigid, outdated legacy LIS systems, LigoLab’s modern, scalable laboratory informatics platform offers superior functionality, automation, and tracking, and this advantage helps LigoLab’s customers retain clients, attract new business, and expand revenue streams.

Learn More: Essential Anatomic Pathology LIS Software Features to Optimize Laboratory Workflow

Free LIS Software Updates and Transparent Pricing

One of LigoLab’s core values it shares with pride is free software updates with no hidden fees. From the beginning, LigoLab has offered customers unlimited seats and modules, ensuring lab partners can scale without incurring unexpected costs. Unlike legacy LIS systems, LigoLab’s pricing is transparent and aligned with its customers.

LigoLab has integrated a version release feature within its application to make LIS system software updates seamless. This allows lab directors and system managers to view new features and functionalities as they become available. The pathology software company provides quarterly updates, but customers are not forced to adopt them. However, updates become mandatory after two years to ensure compliance and LIS system security.

Additionally, all LIS software updates are scheduled at night on a customer-selected day to prevent disruptions to laboratory operations.

LigoLab’s Three LIS Software Environments

To support an ever-evolving medical LIS and lab billing informatics platform, LigoLab provides customers with three dedicated LIS software environments:

1. Testing Environment – New LIS lab features are developed and validated before being available to customers.
2. Training Environment – Customers can test updates, train staff, and validate new LIS lab features before adoption.
3. Production Environment – Updates move to the live production system once fully tested and validated.

This structured approach ensures maximum reliability while enabling cutting-edge laboratory information system software functionality.

Redefining LIS System Excellence

Since 2006, LigoLab has continuously set new standards in LIS software development, prioritizing customer partnerships, innovation, and lab workflow automation. Its all-in-one medical LIS & lab revenue cycle management (lab RCM) platform empowers laboratories to transform operations, improve efficiency, and maintain compliance.

“Innovation is not just about adopting new technology - it’s about reimagining laboratory operations to meet today’s demands and anticipate future challenges.”

— Suren Avunjian, LigoLab CEO

LigoLab remains committed to real pathology lab software innovation - not as a buzzword, but as a transformative force in laboratory informatics.