Blog
How LigoLab's Pathology Lab Software Supports Lab Report Customization and Client Preferences
April 7, 2025
Editor’s Note: LigoLab’s Medical LIS & lab billing informatics platform is a laboratory information system (LIS) software that supports all medical laboratory report templates, including anatomic pathology, molecular diagnostics, clinical laboratory, and specialty. In this article, we focus on LIS pathology report templates.
Why Forward-Thinking Labs Are Replacing Legacy LIS Systems with Cloud-Based, All-in-One Platforms
For molecular laboratories, clinical laboratories, and anatomic pathology groups, having a modern and flexible lab information system (LIS in healthcare) that can adapt as a lab’s business grows and changes is essential.
Traditional, on-premise laboratory information systems are pathology lab reporting software often too rigid for today’s agile-minded lab directors and managers. That’s why, every day, more organizations are trading in their legacy medical LIS systems for cloud-based, all-in-one LIS software solutions like the comprehensive and flexible LigoLab Medical LIS & Lab RCM Laboratory Informatics Platform.
With the LigoLab platform serving as the focal point for all technical, financial, and administrative laboratory workflow management operations within the laboratory, lab directors and managers can replace their inefficient legacy LIS systems with pathology software that is all-inclusive and infinitely configurable and features many other desirable laboratory information system functions.
Examples of laboratory information systems with advanced pathology management software functionality includes a supporting module for specimen barcoding and tracking (pathology specimen tracking system), a robust and searchable audit trail, compliance verification at every stage, a built-in proprietary interface engine that maximizes interoperability with instruments, electronic health records (EHR) and all third-party service, and flexible engines for rules and automation that simplify lab workflow, limit the need for manual steps, and reduce the potential for human error.
Learn More: Best LIS Software - Maximize Growth With Cutting Edge Pathology Lab Management Software
Going further, LigoLab’s extensive bundle of features and functionality includes unlimited lab report customization capabilities. In this article, we’ll demonstrate how the LIS software’s report-building template engine helps create market differentiation while enabling lab partners to satisfy the unique needs of their customers and patients.
Learn More: Check Out LigoLab’s Surgical Lab Report Samples
The Importance of Flexible Pathology Lab Software Powering Advanced LIS Systems
Modern pathology lab software plays a vital role in helping labs meet operational goals and regulatory requirements while supporting growing client expectations. Today’s advanced LIS systems - designed by the best LIS software vendors - empower lab directors and managers to create professional, customizable reports in-house without outside assistance and distribute them seamlessly through multiple channels within the LIS platform.
“At LigoLab, we’ve prioritized lab reports from day one,” said LigoLab CEO Suren Avunjian. “We’ve equipped the LigoLab platform with a super powerful report-building template engine that gives the laboratory control, enabling our customers to produce fully customizable lab reports built and managed themselves.”
LigoLab users benefit from lab reports with a consistent, professional appearance, thanks to a powerful, template-driven engine with rule-based formatting that supports pixel-level precision, rich text, full color, images, diagrams, annotations, macros, and voice dictation. All laboratory information system functions come pre-loaded and fully licensed, enabling labs to tailor reports to meet specific client preferences.
Every part of the lab report is customizable with LigoLab’s pathology lab report software (including the patient info header, logos, diagnosis, comments, history, microscopic findings, and gross description) and then generated into multiple formats for distribution through multiple delivery channels (including provider portal, outreach software, EMR/EHR, fax, secure email, in-house printing, PDF drops, APIs, IVR, SMS, and remote print server).
Learn More: LigoLab’s Provider Portal Facilitates Faster Order Processing and Improved Turnaround Times
“We rarely find ourselves having to make enhancements to the report-building engine to accommodate the needs of a laboratory client,” said Tony Oganesian, LigoLab’s Chief Technology Officer. “With the robust report-building template engine, the lab can customize how reports look, flow, and are formatted. They can choose the types of attachments or embedded information used, and how the reports are presented.”
Harnessing the Power of LIS Software with Dual Reporting Engines
So how does the all-in-one LigoLab medical LIS and lab billing platform support 100 percent configurable lab reports?
According to Oganesian, this level of customization is made possible by two sub-engines working in tandem.
“One engine is responsible for the outer layer of the lab report and covers elements like headers, footers, pagination, and company logos,” said Oganesian, who also serves as Managing Partner for the LIS company. “We call these elements report templates. Additionally, this engine supports the breaking down of test results into multiple reports per the client’s preferences.”
Oganesian also highlighted that the LIS pathology software features a second engine for managing result templates. These templates control the content and structure of how findings are displayed within the LIS lab report, ensuring clarity and consistency in presentation.
“With our LIS software system, a client presents findings by mixing and matching these report and result templates,” continued Oganesian.
On-Demand Webinar: Leverage LIS System Rules, Automation, and Data Analytics to Increase Efficiency and Cut Costs
How Top Labs Use LIS Software to Personalize Reports and Elevate Client Service
Most doctors have unique preferences, and the best labs equipped with the best LIS software cater to this. Forward-thinking lab leaders can leverage their relationships with the best LIS laboratory information system vendors to rise above the competitors in the service provided to their clients. These services include co-branding opportunities, unique layouts per customer, and report delivery methods as requested by the client.
All of these features need to be set up only ONE time in LigoLab, and from then on, the lab information system automatically recognizes and supports the preferences.
“Some doctors prefer to have every result in one report, and others prefer to split up pathology, clinical, and molecular reports into different documents and then have them finalized separately. Our LIS system allows you to manage these preferences that way,” noted Oganesian.
For labs that want to combine flexibility with standardization, LigoLab also offers synoptic reporting support through an integration with the College of American Pathologists (CAP).
With CAP’s Cancer Reporting Templates, pathologists no longer need to type or dictate the raw text. Instead, they can make guided choices and answer required or optional questions that generate standardized boilerplate text. All necessary elements are included within the text, with the templates regularly updated by CAP.
LigoLab’s self-service report-building engine and flexible report and result templates are attractive for labs that have grown tired of the long delays and hidden costs usually associated with any new configuration of an old legacy LIS system.
With LigoLab, lab directors and managers are trained to configure themselves, and if they need assistance, the LigoLab support team is there to help.
Industry Insights: Empowering Laboratories - The Benefits of Full Agency Over LIS System Configuration
Laboratory Information System Companies that Make Customers Top Priority
If a lab director or manager needs help configuring a lab report, that help is only one support ticket away, thanks to LigoLab’s expert support team.
“We view our lab customers as our partners,” said Oganesian. “We're not just licensing them our LIS lab software and then forgetting about them. Instead, we ensure that our lab partners have the pathology software and the level of service they need to grow. That includes building custom lab reports and templates for them as needed.”
With this level of customization available, there is typically a learning curve. That’s why LigoLab has prioritized its support and training departments and staffed them accordingly.
“Typically, we recommend that new customers start by collaborating with our support team and exploring the wide selection of pre-built templates available within the LIS system,” said Oganesian. “These templates can be customized and branded to match the desired look and feel. As users gain experience with our LIS pathology platform, they learn to manage all customizations independently.”
Custom Reports Without the Headaches: How LigoLab Empowers Labs with Flexibility, Speed, and Expert Support
With LigoLab, you get the best of both worlds: fully customizable lab reports and responsive and helpful support from experienced engineers.
“We don’t put this complexity on our lab partners to figure out during LIS system implementation,” said Oganesian, referring to the unlimited configuration possibilities within LigoLab’s comprehensive LIS software. “Instead, we either present our lab partners with a wide variety of existing templates or define what reporting outcomes they desire for our implementation team to build.”
Learn More: Keys to Keeping Your LIS System Implementation on Track
“Then, we use our tools to give them the most maintainable report going forward and the most intuitive set of templates to work with,” continued Oganesian. “We’ve built this flexibility into the LIS so the support team can provide this service during validation and before going live, ensuring that the right template comes up for the right client every time.”
After a LigoLab user gains confidence and comfort with the advanced LIS software platform, configurations can be done without assistance and IT expertise. That’s not the case with other laboratory information system software, where special IT skills are required and report template changes can cost tens of thousands of dollars and take weeks to months to complete.
Learn More: Comparing LigoLab Informatics Platform with Legacy Laboratory Information System Software
“Although this idea might seem overwhelming for a new user, it becomes an appreciated aspect of our pathology lab software over time,” added Avunjian. “Our clients simply love this flexibility and control. The report-building template engine is intuitive. It doesn’t require any special IT skills. Template changes are free and immediate.”
