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LigoLab Customer Review: Juan Mangini Talks About How LigoLab's LIS System Has Made the Lab's Pathologists More Efficient
January 10, 2025
Today we’re highlighting another LigoLab customer review. This one comes from Juan Mangini, the Chief Executive Officer for MLD Pathology (Houston, TX).
His review (available in video and text) is detailed and insightful. We hope it will answer any immediate questions you and your lab colleagues might have about the LigoLab LIS laboratory information system software, including its features and functions.
Introducing MLD Pathology CEO Juan Mangini
“So I'm Juan Mangini. I'm the chief executive officer for a pathology group in Houston, Texas called MLD Pathology.”
“I've been using LigoLab for five or six years, and we've been extremely happy with the lab information system.”
“We're a group of nine pathologists and I think the use of LigoLab has transformed how we operate in a way that allows our pathologist to produce reports in a very timely and very efficient manner.”
“Of course, there is the backend of the LIS software program that allows specimen tracking throughout the laboratory, which is something we never really had before, and something that has helped us on many occasions. It's great to know exactly where a specimen is at any particular point in time.”
“The primary reason why we are so happy with LigoLab is because our pathologists can sign out many more cases than they would otherwise be able to do. That’s because of the efficiencies, and because of the automation that is available through LigoLab.”
“We looked at several laboratory LIS systems when we were researching. We actually signed an agreement with another LIS company competitor, and then I ran across LigoLab. While researching it, I found a lot of positive feedback from existing users. We delved into it, studied it, and it looked like a very good LIS system software, which in fact, it turned out to be. We implemented and it was a fairly painless LIS laboratory implementation process.”
“It has helped the entire operation to become a tighter operation, from the perspective of knowing what each person is doing at what particular time. We can go to a particular specimen or slide and know who has touched it, when they have touched it, and what they've done to it, so for sure the operation runs tighter.”
“Are there cost savings associated with it? There are probably some but the bulk of the cost savings come from employing fewer pathologists than would otherwise be necessary. I see that as the most important aspect of having LigoLab in our laboratory.”
“So working with LigoLab has been very easy from the perspective of implementing changes to the LIS lab software and accessing support. I'm not personally involved in resolving issues with the LIS software package, but we do have a team that is directly involved, and what I hear from them is that it's very easy to work with LigoLab.”
“The key is that it's easy to work with them - they are extremely smart programmers - and it's noticeable that they have put a lot of effort, time and resources into developing the package into what it is today.”
“As I understand it, LigoLab has been around for many years and has morphed into what it is based on the fantastic programmers that work there.”
“Even though we've been using LigoLab for several years, they're still trying to implement and make sure that we're using LigoLab to its full capacity, which touches all aspects of our operation.”
“We're not quite there yet, but by working with LigoLab we will be able to incorporate even more of the LIS system software into our laboratory as they develop different areas where we can apply new laboratory information system functions.”
LIS System Customer Reviews: A Pillar of Success for Laboratory Information System (LIS) Software
Customer feedback is instrumental in shaping the future of laboratory information system (LIS) software. At LigoLab, we prioritize building strong partnerships and embracing continuous improvement, making customer input a cornerstone of our development process.
Feedback from pathology labs directly influences the features and enhancements we implement in our medical laboratory information system, ensuring our pathology lab software meets real-world needs and exceeds user expectations.
The Role of Customer Reviews in LIS System Success
Customer reviews play a crucial role in the success of lab information system software by fostering trust and credibility within the industry. Positive testimonials from current users validate the LIS system’s reliability, efficiency, and seamless integration, giving potential clients confidence in their decision-making process.
These reviews also serve as a valuable resource for decision-makers, offering detailed insights into how lab info systems (pathology reporting software) enhance lab workflows and operational efficiency. Customer feedback helps LIS vendors differentiate themselves in a competitive market by highlighting unique features and benefits
Driving Innovation Through Customer Feedback
Beyond attracting new clients, LIS laboratory customer reviews fuel continuous improvement and innovation in LIS software development. Constructive criticism helps laboratory information system companies like LigoLab identify and address pain points, refine existing features, and introduce new capabilities that align with evolving laboratory needs.
By staying attuned to user experiences, the best LIS software vendors can remain at the forefront of pathology lab management, delivering solutions that empower labs to operate with greater accuracy, efficiency, and reliability.
For more insights into advanced LIS systems and how they can help transform your pathology practice, explore our resources:
- Learn More: What You Need to Know Before Contracting with a Laboratory Information System (LIS) Company
- Learn More: The Best Laboratory Information System Companies and the Advantages They Offer to Their Laboratory Clients
- Case Study: A Conversation With LIS System Administrator Kristie Becerra
- White Paper: Comparing LigoLab Informatics Platform with Legacy Laboratory Information System Software
- On-Demand Webinar: Leverage LIS System Rules, Automation, and Data Analytics to Increase Efficiency and Cut Costs
The Importance of Reliability in a Laboratory Information System (LIS)
A laboratory information system is much like an alarm clock: if it’s unreliable, it’s time to consider replacing it. While this comparison may seem exaggerated, it highlights a critical truth - unplanned downtime in a clinical laboratory or pathology practice can have far-reaching consequences.
The negative impacts of unplanned lab information system downtime include disruptions to laboratory operations, compromised customer relationships, and potential risks to patient outcomes. If unplanned downtime is a regular occurrence with your current LIS system, it’s probably time for a change.
Stability and dependability in LIS software aren’t just desirable - they’re essential for ensuring seamless lab operations and maintaining trust with clients and patients.
Learn more by contacting a LigoLab product specialist.
