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LigoLab Customer Review: Mo Jeun Talks About LIS Software Version Changes and LigoLab's Automation and Rule-Setting Capabilities
January 2, 2025
Customer Reviews: A Cornerstone for Laboratory Information System (LIS Software) Success
At LigoLab, we value true partnerships and embrace continuous improvement. Customer feedback is central to our mission of providing the most comprehensive and flexible pathology management software, as it directly influences the features and enhancements we prioritize for our medical laboratory information system (LIS abbreviation medical) software. We ensure our development roadmap aligns with real-world needs by listening to what our laboratory customers appreciate and where they see room for improvement.
The Impact of Customer Reviews on LIS System Success
Customer reviews are vital for building trust and credibility in the laboratory information system software industry. Positive testimonials from current users reassure prospective clients of the LIS system’s reliability, effectiveness, and seamless integration capabilities.
Learn More: What You Need to Know Before Contracting with a Laboratory Information System (LIS) Company
Reviews often highlight unique features and benefits, helping LIS vendors stand out in a competitive market. They provide real-world use cases, showcasing how pathology reporting software such as LIS systems improve laboratory workflow management and operational efficiency. Decision-makers frequently rely on these insights to compare diagnostic lab software solutions, offering an unbiased perspective on LIS system software performance and customer satisfaction.
Learn More: The Best Laboratory Information System Companies and the Advantages They Offer to Their Laboratory Clients
Fueling LIS System Innovation and Excellence Through Feedback
Customer reviews do more than attract new clients - they drive continuous improvement. Constructive feedback allows laboratory information system companies like LigoLab to address pain points, refine features, and stay at the forefront of innovation in pathology lab management.
On-Demand Webinar: Learn How Modern Anatomic Pathology LIS Software Can Transform Your Lab’s Operations
Introducing Cytology Manager Mo Jeun
Mo Jeun is a Cytology Manager at Apex Pathology (formerly known as Metropolitan Pathologists) and he’s worked at the pathologist-owned practice since 2011. The practice is one of the few remaining independent pathology businesses operating in the Denver metro area, providing anatomic and clinical pathology services for large health systems and outpatient centers.
Anatomic Pathology LIS Software Review with Mo Jeun
What follows is a transcript of a video review with Mo Jeun.
“My name is Mo Jeun and I am the Cytology Manager at Metro Path. I also oversee the pre and post analytics department.
“The LigoLab launching date was October 3, 2012. I still remember that day specifically because it was a huge lab information system upgrade for us and a very good experience for me as well.”
“LigoLab has great potential. It provides the consistency we were lacking and adds specificity for troubleshooting problems. Those were the things we didn't have prior, and we are adoring the kinds of capabilities that LigoLab provides for us.”
“Anytime we have some kind of technical or laboratory information system challenge, we contact the LigoLab Help Desk via email or phone, and they're always very professional. They listen to us and they understand us.”
“For LIS software version changes in LigoLab, they are very helpful. LigoLab challenges us to keep up with the current dynamics in this laboratory world. This is a really good change from what we were doing previously.”
“Every time we go through an anatomic pathology LIS version change, I always like the new features that LigoLab provides, and I'm eager to learn what new things LigoLab can provide for us in the future.”
“During these medical LIS version changes, the department I'm involved with is usually affected the most because personnel in this department are the first people who touch LigoLab and dictate how the data and specimens are to be handled.”
“What I like about LigoLab are the automation and rule-setting options. They help us manage all the variables we face from pre-analytics coming from the doctor's offices and the hospitals. These tools provide consistency without human limitations. Because of the volume and the variety of variables, the rules and automation systematically support us, and that's been one of the best features that LigoLab has provided for us.”
Learn More: Automation in Pathology Labs Using Advanced LIS System Software
The Power of Laboratory Information Systems Driven by Advanced Pathology Lab Software
Since its inception in the 1970s, laboratory information systems (medical LIS software) have undergone extraordinary advancements. Originally designed to streamline laboratory workflow management, early LIS system software represented a groundbreaking shift from manual to automated processes in anatomic and clinical pathology.
White Paper: Comparing LigoLab Informatics Platform with Legacy Laboratory Information System Software
Over the years, pivotal milestones have shaped the evolution of LIS systems. These include the transition from paper-based to electronic laboratory software systems, the integration of barcoding and sample tracking, and seamless connectivity with other diagnostic lab software and healthcare systems, such as electronic health records (EHR), laboratory instruments, and laboratory billing software (laboratory billing solutions).
Learn More: The Role of Anatomic Pathology Software in Optimizing Laboratory Workflow Management
Modern technological innovations have further transformed LIS medical capabilities, introducing advanced report customization, digital pathology integration, data analytics, and artificial intelligence for more precise and efficient diagnostics.
Learn More: How AI Can Propel Medical Laboratories into a New Era of Growth
These advancements have revolutionized pathology lab management, boosting operational efficiency, enhancing diagnostic accuracy, and supporting improved patient outcomes. Today’s labs can process higher sample volumes, reduce turnaround times, and deliver superior care - all while meeting the increasing demands of modern healthcare.
Learn More: Six Reasons Why You Should Choose an Integrated Laboratory Billing Solution for Your Medical Lab
Have Questions About the LigoLab LIS & RCM Platform? We’re Here to Help!
At LigoLab, we recognize that every medical laboratory has unique needs, workflows, and growth objectives. That’s why a one-size-fits-all LIS software solution isn’t sufficient to maximize value and efficiency.
Learn More: Essential Anatomic Pathology LIS Software Features to Optimize Laboratory Workflow
Connect with a LigoLab LIS system product specialist today to discover how its all-in-one LIS system software and lab billing platform, paired with flexible pricing options, can help modernize your operations and accelerate your lab’s growth. Let’s work together to drive success - faster and smarter.
