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LigoLab Customer Review: Ron Sconyers Talks About LigoLab's LIS Lab Software Features and Support
January 21, 2025
Today, we’re excited to feature another LigoLab customer review as we welcome comments from Ron Sconyers (COO at Metropolitan Pathologists, Denver, Colorado).
Ron’s review, available in video and text formats, provides a detailed and thoughtful perspective from his time working with the LigoLab Informatics Platform and dealing with LIgoLab’s LIS laboratory information system implementation and support teams.
We hope his comments address any immediate questions you and your lab team might have about LigoLab’s laboratory information system functions and the power behind the modern LIS software.
Introducing Metropolitan Pathologists COO Ron Sconyers
“Hi, I'm Ron Sconyers, COO of Metropolitan Pathologists in Denver, Colorado.”
“Metropolitan Pathologists has been around since 1903 so it's a long-standing organization with a great reputation in Denver and Colorado.”
“Soon after I took over I became aware of computer system limitations. Our lab information system was homegrown. It was working, but there were many limitations.”
Learn More: The Best Laboratory Information System Companies and the Advantages They Offer to Their Laboratory Clients
“We started looking for a replacement LIS system and just happened to hear about LigoLab. We started pursuing the LIS company and looking into what it had to offer. We made site visits and visited corporate headquarters. We came away with the impression that it's the best-designed laboratory information system software for how it's structured and put together.”
Learn More: Comparing LigoLab Informatics Platform with Legacy Laboratory Information System Software
“We started working back when LigoLab was much smaller, but we always came away with the impression of the group being responsive and listening to our needs.”
“The arching theme is that LigoLab was very responsive in dealing with issues. First finding the issues and then figuring out the answers before finally coming up with the right LIS system software solution. We have found that analyzing our processes and figuring out areas of improvement has been a real advantage for our business.”
“Generally there's a solution that LigoLab will offer, and will be able to provide you with, to complete whatever needs to be accomplished. Our business is incredibly competitive in the Denver area, so we constantly have to be able to provide better service and use new features to remain competitive.”
“The overall impression is that LigoLab will be supportive. LigoLab, and its LIS system support team, as they've grown, they've implemented many support structures that allow you to report problems, and they follow up. As you can tell, I'm a big fan. I'm also the first to criticize when appropriate, but overall I'm a big fan of LigoLab’s pathology lab software, and what it offers.”
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“Our largest growth area is molecular, so with LigoLab we've developed unidirectional and bi-directional interfaces that assist us in our workflow. Another area that has been big for us is the configuration of rules. LigoLab’s LIS lab solution has such a powerful, incredible rules engine that when we get unique requests from our customers or providers, we're able to support them so we don't have to use what I call the sticky note method to remember that doctor wants this, and the other one wants that. With the rules engine, we control all and provide unique one-off requests for our providers.”
The Role of Customer Reviews in LIS Software Success
Building Success Through Feedback: Customer reviews are a cornerstone of success for laboratory information system (LIS) software. At LigoLab, strong partnerships and continuous improvement are key to delivering exceptional pathology software solutions. Input from medical labs directly shapes the features and enhancements of our pathology LIS systems, ensuring they address real-world challenges and exceed expectations.
Learn More: Is Your Pathology Lab Reporting Software System Outdated and Lacking Functionality?
Why Customer Reviews Matter: Customer feedback validates reliability, efficiency, and seamless integration of LIS software and fosters trust and credibility within the industry. Positive testimonials provide decision-makers with confidence by showcasing how the best LIS software enhances workflows and operational efficiency.
These insights differentiate laboratory information system vendors in a competitive market, highlighting unique features and benefits that empower pathology labs to thrive.
Driving Innovation Through Feedback: Beyond building trust, customer reviews fuel ongoing innovation in medical LIS software development. Constructive feedback helps laboratory information system companies like LigoLab address challenges, refine existing features, and introduce capabilities that align with the evolving needs of laboratories.
By prioritizing user experiences, top LIS software vendors stay ahead in pathology lab management, delivering solutions that enhance accuracy, efficiency, and reliability.
Learn More: What You Need to Know Before Contracting with a Laboratory Information System (LIS) Company
Exploring Advanced LIS System Software Solutions
A modern LIS laboratory information system is the backbone for all lab operations. Like an alarm clock, it must be dependable because all unplanned downtime disrupts operations, strains client relationships, and jeopardizes patient outcomes.
If unplanned downtime is a frequent issue at your lab, it’s time to consider a change. Stability and dependability aren’t just features of the best LIS, they’re essentials for maintaining trust and seamless operations.
Ready to explore the most reliable LIS system solutions on the market?
Contact a LigoLab Product Specialist Today!
Tired of Wrestling a Growing Lab Monster?
Ditch the patchwork of multiple laboratory software systems and streamline your operations with an all-in-one informatics platform designed to modernize your lab and accelerate growth.
Learn More: Understanding the Real Costs of Non-Integrated RCM Systems
If you have a software monster growing out of control in your lab environment it’s time to take decisive action and learn more about LigoLab’s comprehensive and flexible informatics platform with built-in solutions for LIS system, lab billing, and direct-to-consumer lab testing workflow.
Say goodbye to the complications of multi-system solutions and the issues they bring with LigoLab’s all-in-one medical LIS and lab RCM platform.
White Paper: The Connected Laboratory: Leveraging LIS & RCM to Grow Your Business
More LIS System Resources Available
Discover how advanced LIS systems can transform your pathology practice with these additional resources:
