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LigoLab Delivers the LIS System Interoperability Needed to Transform Medical Laboratories into Thriving Businesses
February 19, 2025
In today’s ultra-competitive world, independent clinical labs and pathology practices need every advantage possible. In terms of interoperability, this means having a laboratory information system (LIS software) that delivers maximum connectivity to all instruments and devices, including EHRs/EMRs and third-party services such as laboratory billing (lab revenue cycle management) software.
If your current lab information system solution doesn’t have this capability, or if the LIS company backing the pathology software is gouging you and giving you the runaround when you submit service requests, you need to ask yourself if this LIS lab vendor relationship still makes sense for your business.
Learn More: Pathology Software and Laboratory Information System Technology
Laboratory Information System Software and a Powerful Interface Engine
Let’s face it. Laboratory interfaces are typically difficult and time-consuming, but that doesn’t have to be the case, and with LigoLab, it’s not.
The LigoLab LIS & RCM Laboratory Informatics Platform is supported by a built-in and proprietary interface engine (internal lab interface system) that enables seamless interoperability across all departments and pathology and clinical lab workflow. This critical piece of LIS system software eliminates manual entry and the accompanying potential for data entry errors, saves on full-time equivalent hires, and spurs growth as streamlined processes lead to efficiency and productivity resulting in increased margins, expanded services, and more business accounts.
LigoLab’s interface engine is another example of how innovative laboratory information system companies that produce advanced lab information systems can provide customer-desired end-to-end lab connectivity. LigoLab does this while also taking full responsibility for all laboratory technical operations and finances by fully supporting the in-house laboratory billing process (with its all-in-one medical LIS and lab billing solution), minus the redundancy and data silos that come from relying on multiple legacy laboratory software systems.
All File Formats and Levels of LIS System Customization Supported
“If an electronic device can be interfaced, we can connect to it,” said LigoLab Chief Operating Officer Gor Kalantaryan. “Our interface engine supports all requirements for EHRs, lab billing services, instruments, and more.”
In addition to HL7 connectivity, LigoLab’s interface engine enables data transfers through FHIR, XML, X12, CSV, PDF, Flat File, ASTM, and Restful API. Going further, the engine is backed by a talented interface department with an intimate understanding of LigoLab’s LIS software solutions and offers several levels of integration services.
“We can support any level of interface customization. A core mission of LigoLab is to be a complete, all-in-one LIS system software and lab billing solution for laboratories and their partners,” said Kalantaryn. “We can fully take over all interface services, or provide a customer’s IT department access to the interface engine so they can build the interfaces. There’s also a hybrid option where a customer’s IT department might handle the common or simple interfaces and then come to us for the difficult ones, and a fourth option, with LigoLab connecting to an external lab vendor which handles the interfaces.”
No matter what’s needed, the LigoLab platform offers more operational flexibility than older examples of laboratory information systems so labs can deliver, receive, and present data as intended.
For its customers, the LigoLab platform sits at the center of their lab operations, with the medical LIS serving as the catalyst driving them to operate more efficiently and at scale thanks to a combination of integrated features and an open/agnostic LIS software architecture. Tasks that were once slow, tedious, and prone to errors caused by manual intervention are now simplified.
Unfortunately, most pathology LIS systems in the market don’t meet the dynamic needs of medical laboratories in today’s constantly changing environment.
“Modern labs have specialized operations that just aren’t met by off-the-shelf laboratory information systems because those products rarely offer cost-effective customization or interfaces,” said Kalantaryan.
Learn More: Laboratory Information Systems and the Key Role They Play in Lab Data Analytics
Laboratory Information System Interfaces - A Smooth and Painless Process
It can be exhausting and frustrating for labs attempting to interface with legacy LIS systems, leaving lab operators hesitant to try it again. However, with LigoLab’s medical LIS and lab billing interface and customization capabilities, hesitancy is replaced by a much smoother process, and ultimately more efficient operations.
“When we sit down with our clients for the first time, they often tell us how painful past interface initiatives have been,” said Kalantaryan. “LigoLab makes the experience much more pleasant. The unique structure of our LIS software and our experienced interface department can turn a project that might have taken months into one that can be completed in as little as a few days or even hours.”
Most laboratory information system vendors create LIS software that only meets the common needs of labs in aggregate. For them, it doesn’t matter that each lab, hospital, or clinic has specific needs unique to their operations, size, and type of patients. That’s why LigoLab created its interface team to assist with development, user training, and ongoing support. This level of LIS staffing is a major reason why LigoLab stands out from other LIS software vendors.
“Our dedicated team of interface professionals answer every customer request immediately,” said LigoLab Interface Project Manager Dean Anyaocha. “We also stay in constant communication throughout the entire process.”
With LigoLab, the average interface project takes 4-to-6 weeks, and not a week goes by without the interface department communicating with its customers. This is in stark contrast to other laboratory information system companies where the norm is for customers to submit interface requests and not get a response for weeks or months.
Another unique LigoLab attribute is the lab vendor’s ability to see the big picture from a business perspective. For example, if specifications submitted in an interface service request don’t capture every detail, the interface department will advise the customer of this and offer recommendations that should be considered.
“We are willing to accommodate more work than just the ticketed items,” added Anyaocha. “Our goal is to ensure our clients have the best laboratory information system and best lab workflow possible. If that means a little extra work for us, no problem.”
This attitude is also reflected in LigoLab’s approach to interfaces after they’ve been validated and come online. Even after going live with an interface, the LIS company prioritizes the health of the interface with regular maintenance checks to prevent possible downtime.
By putting its customers first, LigoLab helps labs efficiently scale and transform their businesses quickly and with less friction.
Learn More: What You Need to Know Before Contracting with a Laboratory Information System (LIS) Company
Laboratory Information System LIS Solutions for All Labs
As a comprehensive and enterprise-grade laboratory information system LIS solution for all medical labs, the LigoLab LIS & RCM Laboratory Informatics Platform™ stands out in the marketplace.
This all-in-one LIS system and lab revenue cycle management (lab RCM) platform includes core applications that support all lab workflow for anatomic pathology (anatomic pathology LIS), clinical pathology (medical LIS), molecular diagnostics (molecular lab software), lab revenue cycle management (lab RCM), and direct-to-consumer lab testing (TestDirectly and TestDirectly.com). Moreover, all the modules are on a cohesive and fully integrated LIS software infrastructure that’s infinitely configurable and supports every department, role, and case.
Learn More: Comparing LigoLab Informatics Platform with Legacy Laboratory Information System Software
LigoLab's complete LIS system software solution also features specimen barcoding and sample tracking support, a robust and searchable audit trail, compliance verification at every stage, flexible rule and automation engines, fully customizable reports with multiple delivery options, all priced with competitive LIS lab tiers that cater to all discipline types, sizes, and complexities.
Learn More: LigoLab’s New Tiered Pricing Model for its LIS Platform Delivers a Tailored Fit and Maximum Value
To learn more about LigoLab's approach to LIS system interfaces and witness how advanced pathology lab reporting software can make an immediate difference in your medical laboratory, contact one of our LIS software specialists to request a demonstration or a brief introductory call.
