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LigoLab’s Collection Model Combines Medical LIS & Lab RCM Workflows to Maximize Clean Claims and Laboratory Payments
March 7, 2025
Los Angeles, CA - Using patchwork laboratory software systems as separate systems to connect anatomic pathology, clinical laboratory, molecular diagnostics, lab billing/lab revenue cycle management (lab RCM), and direct-to-consumer lab testing workflows allows medical laboratories to get by, but at what cost?
These multiple system pathology software arrangements are expensive, difficult to maintain, inefficient, prone to data silos, and ultimately lead to laboratory billing issues as critical information is transferred from one system to the other.
So what’s the best pathology lab management solution?
At Ligolab, the answer is clear. What’s needed most is an operating system that supports and streamlines the complete life cycle of all laboratory operations and promotes business growth, allowing medical labs to retain customers and foster new business relationships, too.
Learn More: Why Integrated LIS System and Lab RCM Software is a Catalyst for Growth
LigoLab’s Medical LIS and Laboratory Billing Solutions Modernize and Automate Clinical Lab Workflow
The LigoLab medical LIS and lab RCM informatics platform removes the data silos and connects, merges, and integrates every lab process and department through an all-in-one laboratory information system software that serves as the focal point for all lab operations (administrative, technical, and financial). It modernizes by automating processes, streamlining clinical lab workflow, and eliminating human errors. Most importantly, it ensures data integrity and enables laboratories to embrace a new collection model.
Front-End Laboratory Billing Automation Means Much Less RCM Cycle Clean-Up
With LigoLab’s fully-integrated medical LIS and lab billing platform, labs can combine technical and financial lab workflow. This enables the laboratory billing process to start as the test order is received rather than after the report is finalized - a process that leads to errors and denials.
This front-end laboratory billing model is possible thanks to LigoLab platform features like:
- Real-time third-party integrations which allow laboratories to auto-code and validate all claims before they are submitted to payers.
- Real-time payment queues that provide clinical laboratories and pathology groups with full operational transparency so claims no longer fall through the cracks and every case is resolved.
For partner labs using the all-in-one LigoLab platform, these features have translated into clean claims paid on the first submission over 98 percent of the time, and overall revenue increases of 30 percent or more (adjusted for growth) without added operating costs.
Learn more by reading our white paper on front-end laboratory billing benefits.
The Connected Laboratory: Leveraging Combined Medical LIS & Lab RCM Workflow for Business Growth
As noted earlier, many medical laboratories still operate with standalone LIS systems and laboratory billing solutions - a fragmented approach that leads to high denial rates and significant write-offs. As market pressures intensify and margins shrink, pathology, clinical, and reference labs must rethink their LIS system and lab RCM strategies or risk operational and financial challenges.
This White Paper explores the traditional approach to laboratory revenue cycle management, introduces a new perspective, and highlights the benefits of an integrated medical LIS & lab RCM system - a unified LIS software solution that enhances efficiency, reduces revenue leakage, and positions laboratories for sustainable growth.
White Paper: The Connected Laboratory: Leveraging Medical LIS & Lab RCM to Grow Your Business
The Benefits of Full Medical LIS and Lab RCM Integration is a Game-Changer for Labs that Act Now
LigoLab’s laboratory revenue cycle management module stands out because it’s fully integrated within the unified LigoLab platform, eliminating the inefficiencies and revenue leakage common in standalone lab billing systems.
Here’s what makes it special:
1. End-to-End Integration with the Laboratory Information System
Unlike traditional laboratory billing solutions that require middleware or manual reconciliation, LigoLab’s lab RCM is natively embedded into the LIS system. This ensures seamless data flow from order entry to final payment, eliminating discrepancies and delays.
2. Automated & Real-Time Laboratory Billing
- Instant Coding & Charge Capture: The laboratory billing system module automatically assigns CPT and ICD codes at order inception, ensuring accuracy.
- Automated Claim Scrubbing: Reduces denials by identifying errors before claims are submitted.
- Eligibility Verification & Prior Authorization: Built-in real-time insurance verification helps prevent rejections.
3. Reduced Denials & Faster RCM Cycle Reimbursements
By capturing clean claims at the source, LigoLab significantly reduces denial rates and write-offs, leading to faster payments and improved cash flow.
4. Rule-Based Lab Billing Workflow & Customization
Labs can configure custom lab billing rules, payer-specific logic, and automated workflows, making the system adaptable to unique payer contracts, lab billing structures, and compliance requirements.
5. Advanced Lab RCM Analytics & Reporting
- Real-time dashboards provide full financial visibility.
- Customizable KPIs and trend analysis help labs optimize lab billing performance.
- Data-driven insights enable proactive lab revenue cycle management solutions.
6. Lab Revenue Cycle Management Compliance & Security
LigoLab ensures compliance with HIPAA, Medicare, and payer guidelines, reducing risk while maintaining audit-ready documentation.
7. Scalable for Growth
Whether a small pathology lab or a large multi-site reference lab, LigoLab’s scalable architecture allows seamless expansion without additional third-party laboratory billing systems.
Lab Billing Bottom Line
LigoLab’s unified medical LIS & lab RCM approach creates a frictionless revenue cycle, maximizing efficiency, accuracy, and profitability - a true game-changer in laboratory billing.
White Paper: Maximizing Your Lab’s Profitability: The Case for In-House Lab Billing
Don’t Forget About LigoLab’s 99.9% Uptime Guarantee
LigoLab stands out in the LIS system and laboratory billing markets by offering an unmatched 99.9% uptime guarantee, ensuring laboratories experience minimal disruptions.
According to CEO Suren Avunjian, this commitment means labs can rely on the LigoLab Informatics Platform to remain operational at all times, preventing workflow interruptions that could impact profitability.
Unlike other LIS software vendors, LigoLab guarantees uptime, demonstrating its confidence in the stability and resilience of its platform.
Designed for high-volume specimen processing and complex data management, the platform is scalable and robust, ensuring optimal performance under heavy workloads. Advanced monitoring systems proactively detect and resolve potential issues before they affect operations, offering peace of mind to users.
In the rare event of unplanned downtime, LigoLab even provides service credits to affected customers, reinforcing its commitment to laboratory success.
Avunjian emphasizes that this guarantee is backed by rigorous development, testing, and quality assurance processes, as well as continuous investments in cutting-edge technology and infrastructure.
By prioritizing reliability, stability, and customer satisfaction, LigoLab delivers seamless and high-performance LIS software and lab billing solutions, minimizing disruptions and maximizing laboratory efficiency and profitability.
Learn More: Is Your Laboratory Information System and LIS Lab Vendor Holding Your Laboratory Hostage?
TestDirectly: Streamlined and Automated Direct-to-Consumer Lab Testing
Is your laboratory interested in joining a growing number of direct-to-consumer labs?
If yes, listen up. LigoLab has developed a dynamic direct-to-consumer lab testing portal called TestDirectly.
The TestDirectly portal connects patients, physicians, employers, government agencies, and collection centers with medical laboratories for efficient and effective direct-to-consumer lab testing.
The portal supports all direct-to-consumer lab testing collection workflows (including at-home collections) while relieving labs from manual processes for order entry and case follow up after sharing consumer lab reports with patients.
Industry Insights: Consumerism and How Clinical Labs can Take Advantage of a Growing Direct-to-Consumer Lab Testing Trend
